Terms & Conditions

Last Updated: January 31, 2026

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Welcome to Heal With Akilah! Please read these Terms & Conditions carefully before using our website or purchasing products. By accessing our site or making a purchase, you agree to these terms.

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1. Entire Agreement

These Terms & Conditions, along with our Privacy Policy, form the complete agreement between you and Heal With Akilah regarding your use of our website and purchase of products.

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2. Use of Website

You may use our website for personal, non-commercial purposes (like browsing, learning, or shopping for our products). We reserve the right to terminate accounts or cancel orders at our discretion.

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3. Intellectual Property

All content on this site including text, graphics, logos, and images is the property of Heal With Akilah and protected by copyright law. Please don’t copy or use our content without permission.

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4. Orders, Shipping & Returns

• Order Processing: Orders typically ship within 3–5 business days after purchase.

• Shipping: We currently serve U.S. customers. International orders may be accepted, but shipping times and costs may vary.

• All Sales Final: Due to the nature of our products, all sales are final and non-refundable. If you have an issue with your order or product, please contact us at hello@healwithakilah.com and we’ll do our best to help.

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5. Health & Product Disclaimer

Our products are handcrafted for personal care and wellness, not intended to diagnose, treat, cure, or prevent any disease. Information on this site is for educational purposes only and not a substitute for professional medical advice. Please consult your healthcare provider with any health-related questions.

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6. Wholesale

Wholesale opportunities are available for select partners. Wholesale purchases may be subject to separate agreements and eligibility requirements. Please contact us for more information.

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7. User-Generated Content

If you post, upload, or share content (including reviews, testimonials, photos, or comments) on our website or any Heal With Akilah-owned social media (including but not limited to Facebook, Instagram, YouTube, and TikTok), you grant us a worldwide, royalty-free license to use, reproduce, distribute, create derivative works of, and publicly display your submissions in any media, for marketing or promotional purposes. You will not be compensated for our use of your submissions.

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8. Warranty Disclaimer

All products and services are provided “as is,” without warranties of any kind, express or implied. Use of our website and products is at your own risk.

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9. Linked Third-Party Sites

Our website may link to third-party sites. We are not responsible for the content, privacy, or practices of those sites. Please review their terms and policies.

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10. Indemnity

By using our website or purchasing our products, you agree to indemnify and hold harmless Heal With Akilah and its affiliates from any claims, damages, losses, or expenses (including attorney’s fees) arising from your use of our site or products.

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11. Confidentiality

We respect your privacy and will not sell your personal information. We may use your information internally to provide products and services, as described in our Privacy Policy.

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12. Assignment

You may not transfer your rights under these terms to anyone else. Heal With Akilah may assign its rights at any time.

 

13. Dispute Resolution

Any disputes will be resolved by binding arbitration and must be brought within six (6) months of the initial claim. By agreeing to arbitration, you waive your right to file a lawsuit or participate in class action suits.

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14. Right to Refuse Service

We reserve the right to refuse service to anyone, with or without cause.

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15. Updates

We may update these terms at any time. Changes are effective immediately upon posting. The date above reflects the last update. Please review these terms regularly.

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16. Contact

If you have questions or concerns regarding these terms and conditions, please email us at hello@healwithakilah.com.