Privacy Policy

Last Updated: January 31, 2026

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Please read this Privacy Policy to understand how Heal With Akilah (“we,” “our,” or “us”) collects, uses, and protects your personal information.

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By accessing this website or purchasing products or services from Heal With Akilah, you agree to this Privacy Policy. If you do not agree, please do not use this website or purchase products or services.

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1. Scope of Policy

This Privacy Policy applies to this website only. It does not apply to information collected by or through any third-party websites or social media platforms, including but not limited to Instagram, Facebook, YouTube, TikTok, or Pinterest. Heal With Akilah is not responsible for the privacy practices of third-party websites or platforms.

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2. Information We Collect

We may collect personal information such as your name, email address, mailing address, phone number, date of birth, username, password, and payment information (e.g., credit/debit card details, billing address) when you:

• Purchase a product or service

• Sign up for our newsletter

• Submit a comment, review, or testimonial

• Respond to a survey or marketing communication

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3. How We Collect Information

We collect information through:

• Electronic forms on this website

• Communications via email, phone, or social media

• Participation in surveys, promotions, or contests

• Cookies and other tracking technologies (see Section 7)

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4. How We Use Information

We may use your information to:

• Process transactions and deliver products

• Communicate with you regarding your order or customer service inquiries

• Personalize your user experience and tailor content or product offerings

• Conduct and administer promotions, surveys, or other site features

• Improve our website and services

We do not sell or rent your personal information to third parties.

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5. Sharing of Information

We may share your information with trusted third-party service providers (such as payment processors or shipping partners) solely for the purpose of operating our business and fulfilling your orders. We may also disclose information as required by law or to protect our rights.

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6. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember and process items in your shopping cart

• Analyze and save user preferences for future visits

• Aggregate data about site traffic and interaction to improve user experience

You may disable cookies through your browser settings, but some features of the site may not function properly.

 

8. Children’s Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it.

 

9. Your Rights and Choices

You may request to access, correct, or delete your personal information by contacting us at hello@healwithakilah.com. We will respond to your request within a reasonable timeframe, subject to legal and business requirements.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting. The date above reflects the last update. Please review this policy periodically.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at hello@healwithakilah.com.